SPLENDID STAR GRAND HOTEL AND SPA, Hanoi – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
All 28 individually furnished rooms include a private computer, LCD screen with cable television, mini refrigerator, and noise-canceling glass windows. Certain rooms feature separate sitting areas. Private bathrooms come with bathrobes, slippers, and complimentary toiletries. Some suites offer city views.
Dining Options
The hotel serves both Western and Vietnamese breakfasts daily in the dining room. A Vietnamese restaurant operates on-site, along with a bar and snack bar/deli. Coffee and tea are available in a common area. The surrounding Hoan Kiem area features local food restaurants within walking distance.
Spa & Leisure Facilities
The full-service spa offers body treatments, facials, and body wraps. Additional amenities include a currency exchange desk and tour desk for excursion planning. The hotel provides dry cleaning/laundry services and 24-hour room service.
Location & Transportation
Located in Hanoi's Old Quarter, the hotel is a 5-minute walk to Hoan Kiem Lake and Hanoi Night Market. Nearby landmarks include Bach Ma Temple (1 km), Opera House (1 km), and Ho Chi Minh Mausoleum (2 km). The hotel offers a roundtrip airport shuttle to Noi Bai International Airport.
Guest Services
Services include 24-hour reception, concierge, babysitting/childcare, and luggage storage. Rooms feature safes, desks, and phones with free local calls. Other amenities include complimentary wireless Internet access, ironing facilities on request, and elevator access throughout the 7-story building.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
Business
- Business centre
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Rooftop pool
- Sun loungers
- BBQ facilities
- Spa & wellness centre
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
My stay at the hotel was excellent! The rooms were super clean and spacious with 2 king beds, a good shower, and double-glazed windows that kept out the street noise, letting only the faint sound of church bells in. Although not exactly as pictured on the booking website, the rooms were still very spacious and clean. The service was top-notch with highly professional and efficient staff, especially Martin the Manager and Michelle the receptionist. The location was fantastic, situated on a quiet lane in the Old Quarter, close to major attractions but still peaceful. The dining options were varied and sufficient, offering a good selection of fruits. Overall, a great value for money experience.
I absolutely loved my stay at this hotel! The location couldn't have been better, right in the heart of the Old Quarter, making it incredibly convenient to explore the city. The rooms were clean and spacious, although a bit small for all the furniture they had. The service was exceptional, with the staff going above and beyond to assist with anything we needed. The dining options were delicious, and the variety of choices made each meal a delightful experience. However, some staff members were not well-informed about certain costs, which was a minor downside.
I absolutely loved staying at this hotel! The rooms were perfect and clean every day, very comfortable, and incredibly quiet. The location was nice, but keep in mind that it's at a sister hotel quite a distance away.
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